We hear the term “vendor” tossed around rather glibly in our industry. Vince once had a client tell him, “When I send a report request to a ‘vendor’ I know what I’ll be getting. I have absolutely no expectation it will be worth
much to me.”

How sad is it that the confidence of carriers has been so eroded in their outsource partners?  We have sought to change that.

We want to be a part of your organization — to partner with you in this important aspect of commercial insurance. We expect to exceed your expectations on a daily basis and we know that making your load a bit lighter is an important part of what we do.

Our expertise is in listening, adapting and relating to the needs of our clients. We seek to find solutions to your operational headaches. We innovate, change, improve, raise our personal expectations of how we do business.

Each of our audits bears the names of the Auditor and the Reviewer who quality checked the audit before it was sent to you.